Greylock Federal Credit Union has announced the hiring of Senior Vice President, Charles Robertson, who joins the Retail Services team.
"Charles is a fantastic addition to Greylock's Retail Services. He has more than 25 years of banking experience and a proven track-record of leading and building teams, executing strategy and delivering exceptional business results," said Michael Stoddard, Executive Vice President. "We are happy to have him back in Western Massachusetts, lending his skills and expertise to Greylock Federal."
Robertson will be responsible for leading Greylock's branch network, Contact Center, member-facing technology, and strategic retail initiatives. In this role he will provide enterprise-level leadership across deposit growth, member retention, direct lending support, and experience optimization.
"I am incredibly honored to join Greylock Federal Credit Union and return home to Western Mass. where I was born and raised. After spending the last 20 years in the Greater Seattle area, being back home is a personal milestone," said Robertson.
"Greylock's commitment to financial inclusion and community empowerment deeply resonates with my own personal values, and I look forward to working alongside this dedicated team to help ensure our members achieve their financial goals and dreams and strengthen our local communities for all of us."
Jamie Moncecchi, Senior Vice President, Chief Administrative Officer, said Robertson's addition to the Greylock team is timely.
"This is a great moment in time for Charles to join Greylock," said Moncecchi. "We have many important initiatives and opportunities for growth on our horizon. His extensive leadership and results-driven experience will be powerful assets to the entire Greylock team."
Before moving back to Massachusetts, Robertson served as Executive Vice President & Chief Retail Officer at Kitsap Bank in Port Orchard, Wash. where he directed the operations for the 15-branch, $1.7 billion dollar community bank. In this role he spearheaded the sales and service program and was responsible for executing multiple strategic initiatives including retail, mortgage, consumer lending, wealth management, business development, leading the learning and development team and overseeing branch modernization and remodels.
Robertson is a graduate of Saint Joseph's College of Maine and Pacific Coast Banking School at the University of Washington.