We recently transitioned to a new computer system; giving us even better tools to serve you. As we get used to this new system, some things may take a little longer. Thank you for your patience during this transition time.
Telephone Banking
Telephone Banking
Say hello to Nice Touch Plus®
(413) 499-7233 or (413) 236-4007
Toll-free: (866) 575-6423
With this convenient service and a telephone, you can perform your transactions whenever you want, wherever you are. You can access your accounts 24 hours a day, 365 days a year!
Our menu options have changed:
Use traditional touch-tone keys or vocal commands
With your PIN, Account Number and Nice Touch Plus you may request:
Inquiries and Balance Information on Savings, Checking, Holiday Clubs, Loans, Term Share (CDs) and IRA Certificates and Prior-Year Interest Paid and Dividends Earned.
Histories on individual checks cleared, by check number or amount, total payroll deposit, and withdrawal and deposit histories on your accounts.
Withdrawals from Savings and Checking.
Deposit Transfers among Savings, Checking, Holiday Clubs, and transfers to pay loans.
Loan Payment Transfers - Get balance information on installment loans and mortgages, then make your payments from Shares or Checking.
Current Credit Union Certificate and Loan Details - Keep up-to-date on Greylock's most current CDs, IRAs, Financing Options and even calculate your loan payments.