Fraud Prevention

The best line of defense against fraud begins with you.

Loan Scam

Please be advised, there are fraudulent postcards being sent to people around the county. The cards ask people to call 800-230-8750 regarding an important matter to do with their mortgage or loan from Greylock FCU. This is a fraudulent attempt to collect your personal information. DO NOT CALL.

Equifax Data Breach

Equifax Data Breach Information:
Steps You Can Take

You may have heard about a large data breach with Equifax, one of the three major credit reporting bureaus.

As your trusted financial partner, Greylock wants to help you stay protected and informed about this situation. Here are some steps the Federal Trade Commission recommends you take to protect yourself and minimize the potential damage done by this Equifax breach:

1. To see if you may be affected and to determine if you want to sign up for one year of free credit monitoring, we encourage you to visit Equifax’s website on the breach at

2. Check your credit reports from Equifax, Experian, and TransUnion - for free - by visiting Accounts or activity that you don't recognize could indicate identity theft. Visit to learn more about how you can prevent identity theft.

3. Consider placing a credit freeze on your files A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won't prevent a thief from making charges to your existing accounts.

Global Connect Technical Support Scam

February 21, 2017

by Colleen Tressler
Consumer Education Specialist, FTC

Last fall, the FTC shut down an operation called Global Connect, which sent deceptive pop-up messages to people’s computers. The pop-ups claimed the computers had problems when they really didn’t, and the operators scared thousands of people into paying hundreds of dollars each for tech support services they didn’t need. We recently learned that some of these same people are getting called again. The callers claim to be working with the company the FTC shut down, sometimes using the name “Global Connect.” People report that the caller asks for remote access to their computer, either to reestablish service or to process a refund into the person’s bank account.

Don’t do it. Never give someone who calls you control of your computer. Instead, hang up and report it to the FTC. And, in this particular case, none of the companies involved in the FTC’s case against Global Connect should be calling you. They have no legitimate reason to call you – and, anyway, almost all of them are out of business. But, if you get one of these calls, be sure to tell the FTC.

Visit the FTC for information about how to spot and stop tech support scams, including what to do if you’ve already given a scammer your passwords or remote access to your computer.